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Improve learning_new_features.rst

Added more guidelines for when asking for support.
Nathan Lovato 4 жил өмнө
parent
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058b4aec3f

+ 32 - 8
getting_started/introduction/learning_new_features.rst

@@ -106,17 +106,41 @@ information:
    clicking the Copy Error icon. Knowing what it says can help community members
    clicking the Copy Error icon. Knowing what it says can help community members
    better identify how you triggered the error.
    better identify how you triggered the error.
 
 
-3. If there is code involved, **share a code sample**. Often, other users won't
-   be able to help you fix a problem without seeing your code. Try to share the
-   code as text directly. To do so, you can copy and paste a short code snippet
-   in the chat directly, or use a website like `Pastebin
-   <https://pastebin.com/>`_ to share long files. A screenshot of the scene in
-   which your code runs also helps.
-
-4. If you're not using the stable version of Godot, please mention the version
+3. If there is code involved, **share a code sample**. Other users won't be able
+   to help you fix a problem without seeing your code. Share the code as text
+   directly. To do so, you can copy and paste a short code snippet in a chat
+   box, or use a website like `Pastebin <https://pastebin.com/>`_ to share long
+   files.
+
+4. **Share a screenshot** of your *Scene* dock along with your written code. Most of
+   the code you write affects nodes in your scenes. As a result, you should
+   think of those scenes as part of your source code.
+
+   .. image:: img/key_concepts_scene_tree.png
+
+   Also, please don't take a picture with your phone, the low quality and screen
+   reflections can make it hard to understand the image. Your operating system
+   should have a built-in tool to take screenshots with the :kbd:`PrtSc` (Print
+   Screen) key.
+
+   Alternatively, you can use a program like `ShareX <https://getsharex.com/>`_
+   on Windows or `FlameShot <https://flameshot.org/>`_ on Linux.
+
+5. Sharing a video of your running game can also be really **useful to
+   troubleshoot your game**. You can use programs like `OBS Studio
+   <https://obsproject.com/>`_ and `Screen to GIF
+   <https://www.screentogif.com/>`_ to capture your screen.
+
+   You can then use a service like `streamable <https://streamable.com/>`_ or a
+   cloud provider to upload and share your videos for free.
+
+6. If you're not using the stable version of Godot, please mention the version
    you're using. The answer can be different as available features and the
    you're using. The answer can be different as available features and the
    interface evolve rapidly.
    interface evolve rapidly.
 
 
+Following these guidelines will maximize your chances of getting the answer
+you're looking for. They will save time both to you and the persons helping you.
+
 Community tutorials
 Community tutorials
 -------------------
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