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@@ -11,39 +11,21 @@ assignees: ''
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_Using these will ensure you get quicker support, and make this space available for code-related issues. Thank you!_
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_Using these will ensure you get quicker support, and make this space available for code-related issues. Thank you!_
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-- [Knowledge Base](https://zerotier.atlassian.net/wiki/spaces/SD/overview) => Guides and documentation on how to use ZeroTier.
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+- [Docs Site](https://docs.zerotier.com/zerotier/troubleshooting) => Troubleshooting, quickstarts, and more advanced topics.
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- [Discuss Forum](https://discuss.zerotier.com/) => Our discussion forum for users and support to mutually resolve issues & suggest ideas.
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- [Discuss Forum](https://discuss.zerotier.com/) => Our discussion forum for users and support to mutually resolve issues & suggest ideas.
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- [Reddit](https://www.reddit.com/r/zerotier/) => Our subreddit, which we monitor regularly and is fairly active.
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- [Reddit](https://www.reddit.com/r/zerotier/) => Our subreddit, which we monitor regularly and is fairly active.
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+- [Knowledge Base](https://zerotier.atlassian.net/wiki/spaces/SD/overview) => Older wiki.
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+
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+If you are having a connection issue, it's much easier to diagnose through the discussion forum or the ticket system.
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+
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# If you still want to file a Bug Report
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# If you still want to file a Bug Report
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-## Required
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+## Please let us know
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- What you expect to be happening.
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- What you expect to be happening.
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- What is actually happening?
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- What is actually happening?
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- Any steps to reproduce the error.
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- Any steps to reproduce the error.
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-- Any screenshots that would help us out.
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-
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-## Additional information
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-
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-**Desktop (please complete the following information):**
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- - OS: [e.g. Mac, Linux, Windows, BSD]
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- - OS/Distribution Version
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- - ZeroTier Version [e.g. 1.4.6]
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-
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-**Smartphone (please complete the following information):**
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- - Device: [e.g. iPhone6]
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- - OS: [e.g. iOS8.1]
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- - ZeroTier Version [e.g. 1.4.6]
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-
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- **Embedded & NAS (please complete the following information):**
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- - Device: [e.g. Synology, Pi4]
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- - OS/Distribution (if applicable)
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- - ZeroTier Version [e.g. 1.4.6]
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-
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-**Additional context**
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-- ZeroTier Network Configuration: IPv4 & IPv6 networks defined on your ZeroTier Central
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-- Router Config: are you permitting port 9993, uPnP, and NAT-PMP?
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-- Firewall Config: are you permitting port 9993 on your OS; setting it to "Private" on Windows?
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-- Are you using this at home, in an office, college, etc?
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-- Have you tried screaming into your router?
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+- Any relevant console output or screenshots.
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+- What operating system and ZeroTier version. Please try the latest ZeroTier release.
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+
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Adam Ierymenko