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@@ -3,33 +3,44 @@ name: Bug report
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about: Create a report to help us improve
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---
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+**Alternative, faster ways to get help**
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+If you have just started using ZeroTier, here are some places to get help:
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+- my.zerotier.com has a _Community_ tab. It's a live chat with other users and the developers.
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+- [ZeroTier Knowledge Base](https://support.zerotier.com/knowledgebase.php?s=MQ__)
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+- www.zerotier.com has a Contact Us button
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+- email [email protected]
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**Describe the bug**
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A clear and concise description of what the bug is.
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**To Reproduce**
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Steps to reproduce the behavior:
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-1. Go to '...'
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-2. Click on '....'
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-3. Scroll down to '....'
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+1. Create a Network '...'
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+2. Install zerotier-one '....'
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+3. '....'
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4. See error
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**Expected behavior**
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A clear and concise description of what you expected to happen.
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**Screenshots**
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-If applicable, add screenshots to help explain your problem.
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+If applicable, add screenshots or console output to help explain your problem.
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**Desktop (please complete the following information):**
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- - OS: [e.g. iOS]
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- - Browser [e.g. chrome, safari]
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- - Version [e.g. 22]
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-
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+ - OS: [e.g. Mac, Linux, Windows, BSD]
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+ - OS/Distribution Version
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+ - ZeroTier Version [e.g. 1.2.4]
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+ - Hardware [e.g. raspberry pi 3]
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+
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**Smartphone (please complete the following information):**
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- Device: [e.g. iPhone6]
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- OS: [e.g. iOS8.1]
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- - Browser [e.g. stock browser, safari]
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- - Version [e.g. 22]
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+ - Version [e.g. 1.2.4]
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**Additional context**
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Add any other context about the problem here.
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+- ZeroTier Network Configuration
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+- Router Config
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+- Firewall Config (try turning the firewall off)
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+- General Network Environment: [ e.g Home, University Campus, Corporate LAN ]
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+
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Travis LaDuke