windows-faq.md 2.0 KB

Q: Why are GUI box nodes without a texture transparent in the editor but show up as expected when I build and run?

A: This error can happen on computers using AMD Radeon GPUs. Make sure to update your graphics drivers.

Q: Why am I getting com.sun.jna.Native.open.class java.lang.Error: Access is denied when opening an atlas or a scene view?

A: Try running Defold as administrator. Right-click on the Defold executable and select "Run as Administrator".

Q: Why is my game not rendering properly on Windows using an Intel UHD integrated GPU (but my HTML5 build works)?

A: Make sure to update your driver to a version higher than or equal to 27.20.100.8280. Check with the Intel Driver Support Assistant. Additional information can be found in this forum post.

Q: The Defold editor is crashing and the log shows AWTError: Assistive Technology not found

If the editor crashes with a log mentioning Caused by: java.awt.AWTError: Assistive Technology not found: com.sun.java.accessibility.AccessBridge then follow these steps:

  • Navigate to C:\Users\<username>
  • Open the file called .accessibility.properties using a standard text editor (Notepad is fine)
  • Find the following lines in the config:

    assistive_technologies=com.sun.java.accessibility.AccessBridge
    screen_magnifier_present=true
    
  • Add a hash mark (#`) in front of theses lines

  • Save your changes to the file and restart Defold