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IVR's
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Welcome to the adding IVR section.  Here you will find how to add IVR's.

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Click on **Apps** then **IVR Menu**

.. image:: ../_static/images/fusionpbx_ivr.jpg
        :scale: 85%

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Then click the

 .. image:: ../_static/images/plus.png
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on the right. 


.. image:: ../_static/images/fusionpbx_ivr1.jpg
        :scale: 85%

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*  *Options in* **bold** *are mandatory.*
*  **Name:** Enter a name for the IVR menu
*  **Extension:** Enter the extension number (This must a new extension that isn't allready created)
*  **Greet Long:** The long greeting when entering the menu.
*  Greet Short: The short greeting is played when returning to the menu.
*  Options: Define caller options for the IVR menu.
*  **Timeout:** The number of milliseconds to wait after playing the greeting or the confirm macro.
*  Exit Action: Select the exit action to be performed if the ivr exists.
*  **Direct Dial:** Define whether the callers can dial directly to registered extensions.
*  Ring Back: Defines what the caller will hear while the destination is being called.
*  Caller ID Name Prefix: Set a prefix on the caller ID name.
*  Enabled: set the status of the IVR Menu.

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.. image:: ../_static/images/fusionpbx_ivr2.jpg
        :scale: 85%

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You can get very creative with IVR's and are almost limitless in possibilities. In the basic example below we;

*  **Name** the IVR "IVR Main"
*  **Extension** "200"
*  **Greet Long** a phrase that was made from the **phrase section** under **apps**
*  Number entry in **options** ,choose an extension for **Destination** and **descriptions** *ie* sales, billing, tech support, and after hours. **timeout** 3000 milliseconds
*  Exit Action to the extension 109 (after hours)
*  **Direct Dial** to False and Ring back to Default.

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.. image:: ../_static/images/fusionpbx_ivr3.jpg
        :scale: 85%

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You now have a list of IVR's to go back to and edit or delete as needed.

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.. image:: ../_static/images/fusionpbx_ivr4.jpg
        :scale: 85%

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