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@@ -27,21 +27,16 @@ Call Flows
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Direct calls between two destinations by calling a feature code.
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Direct calls between two destinations by calling a feature code.
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-Click to Call
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--------------
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-
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-Contact Manager
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----------------
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Conference Center
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Conference Center
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-----------------
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-----------------
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Conference Centers are a group of conference rooms. They can be organized by cost center, geographically, or other criteria.
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Conference Centers are a group of conference rooms. They can be organized by cost center, geographically, or other criteria.
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+Contacts
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+--------
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+
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+The contact is a list of individuals and organizations.
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+
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Fax Server
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Fax Server
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@@ -106,39 +101,39 @@ on the right.
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Music On Hold
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Music On Hold
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-Lorem ipsum dolor sit amet, consectetur adipiscing elit. His singulis copiose responderi solet, sed quae perspicua sunt longa esse
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+Music on hold can be in WAV or MP3 format. To play an MP3 file you must have mod_shout enabled on the 'Modules' tab. You can adjust the volume of the MP3 audio from the 'Settings' tab. For best performance upload 16 bit, 8/16/32/48 kHz mono WAV files.
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+Operator Panel
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+--------------
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+
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+Virtually control extensions AVAILABLE, ON BREAK, DO NOT DISTURB and LOGOUT state. Drag and drop funcionality to transfer calls to Other Extensions
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+
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+Phrases
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+--------
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+
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+Create phrases of audio files to be played in sequence.
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Ring Groups
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Ring Groups
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-Lorem ipsum dolor sit amet, consectetur adipiscing elit. His singulis copiose responderi solet, sed quae perspicua sunt longa esse
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+A ring group is a set of destinations that can be called with a ring strategy.
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Recordings
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Recordings
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-Lorem ipsum dolor sit amet, consectetur adipiscing elit. His singulis copiose responderi solet, sed quae perspicua sunt longa esse
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+Dial *732 to create a recording, or (for best results) upload a 16bit 8khz/16khz mono WAV file.
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Time Conditions
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Time Conditions
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-Lorem ipsum dolor sit amet, consectetur adipiscing elit. His singulis copiose responderi solet, sed quae perspicua sunt longa esse
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+Dynamically route calls to an IVR menu, external numbers, scripts, or other destinations based on time conditions.
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Queues
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Queues
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------
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------
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-Lorem ipsum dolor sit amet, consectetur adipiscing elit. His singulis copiose responderi solet, sed quae perspicua sunt longa esse
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-Virtual Tables
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+Queues are used to setup waiting lines for callers. Also known as FIFO Queues.
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Voicemail
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Voicemail
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-Lorem ipsum dolor sit amet, consectetur adipiscing elit. His singulis copiose responderi solet, sed quae perspicua sunt longa esse
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-FlashPhoner
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+Voicemail Settings
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Len