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@@ -12,6 +12,10 @@ Announcements
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Setup a recording for the auto attendant that provides announcement to callers. (See `IVR Menus`_ )
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+Call Barge / Eavesdrop / Intercept
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+-----------------------------------
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+
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+
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`Call Block`_
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---------------
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@@ -32,8 +36,8 @@ Creates a robust call center environment with agent tiers.
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Various reporting capabilities to see who called, when, call length, export to a csv file, and call detail statistics.
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-`Call Flows`_
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-----------------
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+`Call Flows`_ (Day Night Mode)
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+--------------------------------
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Typically used with day night mode. To direct calls between two destinations. Can work with BLF on phone to show which direction call will be directed to.
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@@ -113,6 +117,9 @@ Customizable
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FusionPBX has unprecedented customizability which can be used to meet your needs or the needs of your customers. Customizable themes, menu, dialplan, and more...
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+Dialplan
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+-----------
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+
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Dial by Name
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--------------------
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@@ -127,6 +134,13 @@ Do Not Disturb (DND)
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----------------------
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+Domain Based Multi-Tenant
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+--------------------------
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+
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+Extensions
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+-----------
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+
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+
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`Fax Server`_
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----------------
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@@ -139,21 +153,45 @@ Hot Desking
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------------
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-`IVR Menus`_
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---------------
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+Inbound and Outbound Call Routing
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+----------------------------------
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-Queues
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---------
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+`IVR Menus`_ (Auto Attendant)
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+------------------------------
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-Multi-Tenant
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--------------
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+Queues
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+--------
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Music on Hold
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--------------
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+Multi-Category / Multi-tenant Music on Hold
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+--------------------------------------------
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+
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+
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+Operator Panel
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+---------------
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+
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+Paging
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+--------
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+
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+
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+Parking
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+---------
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+
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+Phone Setup and Provisioning
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+------------------------------
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+
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+
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+Provider Setup
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+----------------
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+
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+Re-branding and Customize
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+--------------------------
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+
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`Recordings`_
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----------------
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@@ -167,6 +205,11 @@ Music on Hold
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`Time Conditions`_
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--------------------
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+
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+User and Group Management
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+--------------------------
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+
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+
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Voicemail
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-----------
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Len