Merge pull request #48 from Len-PGH/master

Content updates and add images

source/applications.rst

@@ -15,6 +15,7 @@ Applications
   :glob:
 
   applications/ivr.rst
+  applications/fax_server.rst
   applications/recordings.rst
   applications/ring_group.rst
   applications/time_conditions.rst

source/applications/fax_server.rst

@@ -0,0 +1,72 @@
+************
+Fax Server
+************
+
+To receive a FAX setup a fax extension and then direct the incoming to it.
+
+
+
+.. image:: ../_static/images/fusionpbx_fax.jpg
+        :scale: 85%
+
+* New: Create a new fax to send.
+* Inbox: Faxes received.
+* Sent: Faxes sent.
+* Log: Sucessful and failed attempts for both incoming and outgoing.
+* Active: Shows the faxes in queue.
+
+Fax Server Settings
+====================
+
+There are more settings for fax under Advanced > Default Settings then fax category.
+
+To create a fax server goto App > Fax Server.  Click the + on the right. **Leave the Destination Number blank** or faxing wont work.  Destination Number is used in the Fax Server Dial Plan and is set based on the fax server internal extension number.  Define the fields, the ones in **bold** are required.  It is a good idea to organize so define the name thoughtfully.  The extension you must use one that is not allready created.  Account Code should autofill.  Again, **leave the Destination Number blank**.  A prefix can be defined when sending a fax.  Email is for inbound faxes and will be on the server and sent to the defines email. Define the Caller ID Name and Number.  Leave the Forward Number and Greeting blank for normal settings.  Number of channels define with a numerical value.  Keep organized by adding a Description.
+
+
+
+.. image:: ../_static/images/fusionpbx_fax5.jpg
+        :scale: 85%
+
+
+
+New
+====
+
+To send a fax the items in **bold** are required.  To send a proper fax it is best to fill out all fields and attach any documents.  Keep in mind that the upload max MB is limited by Nginx and PHP config files.
+
+.. image:: ../_static/images/fusionpbx_fax1.jpg
+        :scale: 85%
+
+
+Inbox
+======
+
+Click **PDF** to view the fax or right click on **PDF** and left click on **Save Link As**. If you defined and email address in the **email** field you will receive the fax also to that email address.
+
+
+.. image:: ../_static/images/fusionpbx_fax4.jpg
+        :scale: 85%
+
+
+
+
+Sent
+=====
+
+Click **PDF** to view the fax or right click on **PDF** and left click on **Save Link As**.
+
+
+.. image:: ../_static/images/fusionpbx_fax3.jpg
+        :scale: 85%
+
+
+Trouble Shooting Tips
+~~~~~~~~~~~~~~~~~~~~~~
+
+Faxing will fail at times. Fax Server should automatically try different methods for sending. There are different combinations like;
+
+* With T-38 on/off
+* ECC on/off
+* Sending a wav file
+* Send a fax to HP faxback.  This will test sending and receiving 1-888-473-2963
+* Test sending with Faxtoy.net This will display what is faxed on their website. 1-855-330-1239 or 1-213-294-2943

source/applications/ring_group.rst

@@ -30,3 +30,13 @@ To add a ring group click the plus.
 .. image:: ../_static/images/fusionpbx_ring_group1.jpg
         :scale: 85%
 
+
+Ring Group Example
+~~~~~~~~~~~~~~~~~~~~
+
+In our example we will have 4 extensions all ring at the same time until one of them pick up first.  Click the + to create a ring group.  Fill in the fields that are in **bold**.  In the Extension box type a number that is **NOT** allready created.  This new extention won't be in the extension list.  The strategy will be Simultaneous. Enter in the destination the 4 extensions 1001, 1002, 1003, 1004.
+
+
+.. image:: ../_static/images/fusionpbx_ring_group2.jpg
+        :scale: 85%
+

source/applications/time_conditions.rst

@@ -16,3 +16,23 @@ Dynamically route calls to an IVR menu, external numbers, scripts, or other dest
 
 .. image:: ../_static/images/fusionpbx_time_conditions.jpg
         :scale: 85%
+
+
+Time Conditions Example
+~~~~~~~~~~~~~~~~~~~~~~~~
+
+In our example we have an employee that will receive calls during a set time range and set days.  Below is what the settings look like for Monday through Friday at 5:00pm to 11:00pm.  If the employee doesnt answer the call will be directed to the **Timeout Destination**.  Label the **Name as Oncall** and invent the **Extension as 10011**.  In the **Settings** choose from the dropdown lists for *Day of Week* for the condition, *Monday* for the Value and *Friday* for the Range. Next set of dropdown list choose *Time of Day* for the condition, *5:00 PM* for the value and *11:00 PM* for the Range.  If other options are needed just click the + to the right of Range. 
+
+|
+
+.. image:: ../_static/images/fusionpbx_time_conditions1.jpg
+        :scale: 85%
+
+|  
+
+The next dropdown choose the extension where the call is intended for.  If the call is outside the date and time specified the call will goto the **Alternate Destination** dropdown.  Be sure **Enabled** is set *True* and click save.
+
+|
+
+.. image:: ../_static/images/fusionpbx_time_conditions2.jpg
+        :scale: 85%