Browse Source

Create features.rst

Len 9 years ago
parent
commit
85b24ba95b
1 changed files with 91 additions and 0 deletions
  1. 91 0
      source/features/features.rst

+ 91 - 0
source/features/features.rst

@@ -0,0 +1,91 @@
+**Adminer** integrated for an administrator in the superadmin group to
+enable easy database access.
+
+**Announcements:** setup a recording for the auto attendant that
+provides announcement to callers. (See `IVR Menu`_)
+
+**`Call Broadcast`_:** Create a recording and select one or more groups
+to have the system call and play the recording.
+
+**`Call Block`_:** Block inbound calls by the caller id.
+
+**`Call Detail Records`_:** various reporting capabilities to see who
+called, when, call length, export to a csv file, and call detail
+statistics.
+
+**`Call Forward`_:** forward to another extension or to any phone
+number.
+
+**`Call Flows`_:** Typically used with day night mode. To direct calls
+between two destinations. Can work with BLF on phone to show which
+direction call will be directed to.
+
+**`Contact Manager`_** Manage your contacts. Import contacts from
+Outlook CSV files. Export contacts to your cell phone with QR Codes. It
+is also possible to add additional features like time cards and invoices
+that can be related to the contacts.
+
+**Call Monitoring:** view which extensions are currently in a call. (see
+`Active Extensions`_)
+
+**Call Pickup:** for a particular extension or any extension that is
+currently ringing.
+
+**Call Queuing:** can load calls into queues so they can be answered in
+the order they came into the queue. (see `Queues`_)
+
+**`Call Recordings`_:** to record all or some calls or parts of the
+call. (See `Active Calls`_ and `Active Extensions`_)
+
+**Call Routing:** send the call different directions or perform actions
+based on reading the caller id info or other call information. (see
+`Dialplan Manager`_)
+
+**Call Transfer**
+
+| * Announced Transfer
+| * Blind Transfer
+
+**Call Waiting**
+
+**Caller ID:** support and customization for supporting providers.
+
+**Conferencing:** to set up conference calls, is optionally secure with
+a PIN number, and can transfer current calls to a conference.
+Interactive conference control provides ability to see the list of
+callers in the conference and manage the volume, see who is talking,
+kick, mute, unmute, deaf, undeaf, and more. (See `Conferences`_)
+
+**Conference Center:** can have unlimited conference rooms with
+moderator and paticipants, pin numbers, call recording, mute all, caller
+announce and more...
+
+**Configuration:** While the admin configures the system in the web
+interface. The data is saved to the database and can optionally be
+deliverd to FreeSWITCH via XML files, or on demand from the database.
+
+**Customizable:** FusionPBX has unprecedented customizability which can
+be used to meet your needs or the needs of your customers. Customizable
+themes, menu, dialplan, and more...
+
+**Dial by Name:** search by first name or last name to find extension
+numbers on the system.
+
+**Direct Inward System Access (DISA):** ability to call into the system,
+put in a pin code, and then call back outbound.
+
+**Do Not Disturb (DND):** sen
+
+.. _IVR Menu: IVR_Menu
+.. _Call Broadcast: Call_Broadcast
+.. _Call Block: Call_Block
+.. _Call Detail Records: Call_Detail_Records
+.. _Call Forward: Call_Forward
+.. _Call Flows: Call_Flows
+.. _Contact Manager: Contact_Manager
+.. _Active Extensions: Active_Extensions
+.. _Queues: Queues
+.. _Call Recordings: Call_Recordings
+.. _Active Calls: Active_Calls
+.. _Dialplan Manager: Dialplan_Manager
+.. _Conferences: Conferences