Updated screenshots and descriptions (#261)

* Added screenshots

* Added screenshots

* Update call_recordings.rst

* Update call_flows.rst

* Update call_detail_record.rst

* Update call_center.rst

* Update call_center.rst

source/applications/call_center.rst

@@ -1,24 +1,13 @@
-############
-Call Center
-############
-
-List of queues for the call center.
-
-
-.. image:: ../_static/images/fusionpbx_call_center1.jpg
-        :scale: 85%
-
 Call Center Queues
 =====================
 
+List of queues for the call center.
 
-.. image:: ../_static/images/fusionpbx_call_center_queue.jpg
-        :scale: 85%
-
-*  To add a Call Center Queue **click** the Add button in the top right
 
+.. image:: ../_static/images/applications/call_center/fusionpbx_call_center_queues1.png
+        :scale: 60%
 
-*  Once a Queue is created click the name of the queue to edit it. Once in edit mode, at the top right you can view, stop, start, restart and save the queue as well as make changes.
+*  To add a Call Center Queue, click the **Add** button in the top right
 
 Call Center Agents
 ====================
@@ -26,8 +15,8 @@ Call Center Agents
 List of call center agents.
 
 
-.. image:: ../_static/images/fusionpbx_call_center_agents.jpg
-        :scale: 85%
+.. image:: ../_static/images/applications/call_center/fusionpbx_call_center_agents.png
+        :scale: 60%
 
 
 *  From Apps > Call Center click Agents at the top right to access Call Center Agents
@@ -56,19 +45,20 @@ Call Center Agent Fields
 Call Center Strategies
 =========================
 
-.. image:: ../_static/images/applications/call_center/fusionpbx_call_center_strategy.jpg
-        :scale: 85%
+.. image:: ../_static/images/applications/call_center/fusionpbx_call_center_queues2.png
+        :scale: 60%
 
 
-* **Agent With Least Talk Time:**  Rings the Agent will ring that has the least time talking.
-* **Agent With Fewest Calls:**  Agent will ring that has the least calls.
-* **Longest Idle Agent:**  The agent will ring who idles the longest depending on their tier level.
 * **Ring All:**  All agents ring simultaneously.
-* **Random:**  Rings Agents will ring randomly in not particular order.
-* **Ring Progressively:**  Agents will ring the same as top-down and will progress until each agent ends up ringing.
+* **Longest Idle Agent:**  The agent will ring who idles the longest depending on their tier level.
 * **Round Robin:**  Will ring the next agent available in line.
-* **Sequentially By Agent Order:**  Agents will ring in a sequence by the tier and the tiers order.
 * **Top Down:**  Agent rings in order starting from one.
+* **Ring Progressively:**  Agents will ring the same as top-down and will progress until each agent ends up ringing.
+* **Agent With Least Talk Time:**  Rings the Agent will ring that has the least time talking.
+* **Agent With Fewest Calls:**  Agent will ring that has the least calls.
+* **Sequentially By Agent Order:**  Agents will ring in a sequence by the tier and the tiers order.
+* **Sequentially By Next Agent Order:**  Agents will ring in a sequence by the tier and the tiers order.
+* **Random:**  Rings Agents will ring randomly in not particular order.
 
 Agents
 =========

source/applications/call_detail_record.rst

@@ -4,20 +4,21 @@ Call Detail Records
 
 Call Detail Records (CDRs) are detailed information on the calls. Use the fields to filter the information for the specific call records that are desired. Records in the call list can be saved locally using the Export button. 
 
-.. image:: ../_static/images/fusionpbx_cdr.jpg
-        :scale: 85%
+.. image:: ../_static/images/applications/fusionpbx_call_detail_records.png
+        :scale: 60%
 
-
-*  **CID Name** Caller ID Name
-*  **Source** Where the call came from
-*  **Destination** Where the call went to
+*  **Extension** Phones extension 
+*  **Caller Name** Caller ID Name
+*  **Caller Number** Where the call came from
+*  **Caller Destination** Where the call went to
 *  **Recording** A link will appear if the call recorded
-*  **Start** Time the call entered the system
+*  **Date & Time** When the call entered the system
+*  **Codecs** Phone codec
 *  **TTA** Time To Answer the call
-*  **Duration** How long the call was
 *  **PDD** Post Dial Delay
 *  **MOS** Mean Opinion Score is a measure of voice call quality
-*  **Hangup Cause** Details about the entire calls. Usually will be "Normal Clearing"
+*  **Duration** How long the call was
+*  **Status** Details if call was Answered, Missed, No Answer, Voicemail, Busy, Cancelled or Failed
 
 **Call Detail Records** are detailed information on the calls. The information contains
 source, destination, duration, and other useful call details. Use the

source/applications/call_flows.rst

@@ -5,8 +5,8 @@ Call Flows
 Direct calls between two destinations by calling a feature code.
 
 
-.. image:: ../_static/images/fusionpbx_call_flow1.jpg
-        :scale: 85%
+.. image:: ../_static/images/applications/fusionpbx_call_flows2.png
+        :scale: 60%
 
 |
 |
@@ -36,8 +36,8 @@ In the Call Flow example below we have the name as Call Flow.  Make the Extensio
 |
 |
 
-.. image:: ../_static/images/fusionpbx_call_flow.jpg
-        :scale: 85%
+.. image:: ../_static/images/applications/fusionpbx_call_flows1.png
+        :scale: 60%
 
 
 .. _training.fusionpbx.com: https://fusionpbx.com/app/www/training_detail.php

source/applications/call_recordings.rst

@@ -4,8 +4,8 @@ Call Recordings
 
 Shows the call recordings with name, length, date and time, and call direction.
 
-.. image:: ../_static/images/applications/fusionpbx_call_recordings.jpg
-        :scale: 85%
+.. image:: ../_static/images/applications/fusionpbx_call_recordings.png
+        :scale: 65%