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@@ -74,10 +74,21 @@ Voicemail Transcription
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-Uses API services to transcribe voicemails into text to be used in the app-sms and the voicemail to email options. Currently (11/3/16) only supports microsoft bing
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+Uses API services to transcribe voicemails into text to be used in the app-sms and the voicemail to email options.
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+The following services are supported. Others can be added but would need to be developed.
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+* Microsoft Bing
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+* Twilio
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+* Bandwidth
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+* Flowroute
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+* Plivo
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+* Teli
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Sign up and language information is located on `Microsoft Site <https://www.microsoft.com/cognitive-services/en-us/Speech-api/documentation/API-Reference-REST/BingVoiceRecognition>`_
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.. warning:: We cannot use mod_shout to record Voicemails because the transcription service needs an uncompressed version of the audio. Therefore we will record in WAV and then use LAME to re-encode in MP3. This could cause added resource utilization to your system.
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**Goto Advanced > Default Settings.**
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Len