|
@@ -1,5 +1,5 @@
|
|
************
|
|
************
|
|
-Ring Group
|
|
|
|
|
|
+Ring Groups
|
|
************
|
|
************
|
|
|
|
|
|
|
|
|
|
|
|
@@ -12,20 +12,20 @@ To add a ring group click the plus. `Click for the youtube video <https://youtu.
|
|
:scale: 85%
|
|
:scale: 85%
|
|
|
|
|
|
|
|
|
|
-* **Name** Simply the meaningful name of the Ring group (shows after the Extension in menu selections).
|
|
|
|
-* **Extension** The Dial-able extension for this group standard config states as a 2-7 number extension.
|
|
|
|
|
|
+* **Name** A meaningful name for this ring group. This name is used in th Destination select list.
|
|
|
|
+* **Extension** The extension number for this ring group.
|
|
* **Strategy** The selectable way in which the destinations are being used.
|
|
* **Strategy** The selectable way in which the destinations are being used.
|
|
-* **Simultaneous** Rings all defined Destinations.
|
|
|
|
|
|
+* **Simultaneous** Rings all destinations. Single threaded.
|
|
* **Sequence** Where order that is lower goes first.
|
|
* **Sequence** Where order that is lower goes first.
|
|
-* **Enterprise** Works with follow me.
|
|
|
|
-* **Rollover** calls destinations in sequence and skips busy destinations.
|
|
|
|
|
|
+* **Enterprise** Ring all destinatons. Multi-threaded.
|
|
|
|
+* **Rollover** Calls destinations in sequence and skips busy destinations.
|
|
* **Random** A random destination will ring.
|
|
* **Random** A random destination will ring.
|
|
* **Destinations** The extensions that this ring group applies to.
|
|
* **Destinations** The extensions that this ring group applies to.
|
|
* **Prompt** Where you determine if the call must have a dial to confirm before a pickup event.
|
|
* **Prompt** Where you determine if the call must have a dial to confirm before a pickup event.
|
|
-* **CID Name Prefix** The string that is added to the caller ID when it displays on the ringing extension.
|
|
|
|
-* **CID Number Prefix** The **Number** that is added to the caller ID when it displays on the ringing extension.
|
|
|
|
|
|
+* **Caller ID Name Prefix** The string that is added to the caller ID when it displays on the ringing extension.
|
|
|
|
+* **Caller ID Number Prefix** The **Number** that is added to the caller ID when it displays on the ringing extension.
|
|
* **Ring Back** What the caller hears when they are waiting for the **Destinations** to answer.
|
|
* **Ring Back** What the caller hears when they are waiting for the **Destinations** to answer.
|
|
-* **Context** The grouping that this ring group will search as specified in the configuration of your Extensions (if this excludes an extension it will not ring)
|
|
|
|
|
|
+* **Context** The context defaults to the domain name.
|
|
|
|
|
|
.. image:: ../_static/images/fusionpbx_ring_group1.jpg
|
|
.. image:: ../_static/images/fusionpbx_ring_group1.jpg
|
|
:scale: 85%
|
|
:scale: 85%
|
|
@@ -34,7 +34,7 @@ To add a ring group click the plus. `Click for the youtube video <https://youtu.
|
|
Ring Group Example
|
|
Ring Group Example
|
|
~~~~~~~~~~~~~~~~~~~~
|
|
~~~~~~~~~~~~~~~~~~~~
|
|
|
|
|
|
-In our example we will have 4 extensions all ring at the same time until one of them pick up first. Click the + to create a ring group. Fill in the fields that are in **bold**. In the Extension box type a number that is **NOT** allready created. This new extention won't be in the extension list. The strategy will be Simultaneous. Enter in the destination the 4 extensions 1001, 1002, 1003, 1004.
|
|
|
|
|
|
+In our example we will have 4 extensions all ring at the same time until one of them pick up first. Click the + to create a ring group. Fill in the fields that are in **bold**. In the Extension box type a number that is **NOT** already created. This new extention won't be in the extension list. The strategy will be Simultaneous. Enter in the destination the 4 extensions 1001, 1002, 1003, 1004.
|
|
|
|
|
|
|
|
|
|
.. image:: ../_static/images/fusionpbx_ring_group2.jpg
|
|
.. image:: ../_static/images/fusionpbx_ring_group2.jpg
|