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@@ -8,23 +8,22 @@ Call Detail Records (CDRs) are detailed information on the calls. Use the fields
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:scale: 85%
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-* **CID Name-** Caller ID Name
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-* **Source-** Where the call came from
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-* **Destination-** Where the call went to
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-* **Recording-** A link will appear if the call recorded
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-* **Start-** Time the call entered the system
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-* **TTA-** Time To Answer the call
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-* **Duration-** How long the call was
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-* **PDD-** Post Dial Delay
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-* **MOS-** Mean Opinion Score is a measure of voice call quality
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-* **Hangup Cause-** Details about the entire calls. Usually will be "Normal Clearing"
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-
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-**Call Detail Record**\ s ( also known as **call data record** or `CDR`_
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-) are detailed information on the calls. The information contains
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+* **CID Name** Caller ID Name
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+* **Source** Where the call came from
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+* **Destination** Where the call went to
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+* **Recording** A link will appear if the call recorded
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+* **Start** Time the call entered the system
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+* **TTA** Time To Answer the call
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+* **Duration** How long the call was
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+* **PDD** Post Dial Delay
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+* **MOS** Mean Opinion Score is a measure of voice call quality
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+* **Hangup Cause** Details about the entire calls. Usually will be "Normal Clearing"
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+
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+**Call Detail Records** are detailed information on the calls. The information contains
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source, destination, duration, and other useful call details. Use the
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fields to filter the information for the specific call records that are
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desired. Then view the calls in the list or download them as comma
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-seperated file by using the **'csv**' button.
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+seperated file by using the **CSV** button.
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Note that this page makes use of XML CDR for reporting.
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@@ -65,7 +64,7 @@ Possible issues
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No records showing up under Apps-Call Detail Records
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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-This is probably because:
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+Possible causes:
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**1. The module is disabled**
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@@ -97,7 +96,7 @@ XML CDR configuration
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For more detailed configuration go to the XML editor (Advanced menu) and
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in autoload configs look at xml_cdr.conf.xml
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-| ``- note that by default only the a-leg of the call is logged THEREFORE if you make a recording of ``
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+| ``- note that by default only the a-leg of the call is logged therefore if you make a recording of ``
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| ``the b-leg you won't be able to retrieve it using the Call Detail Records. If you want the b-leg``
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| ``as well you need to change log-b-leg=true in this config.``
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