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@@ -13,3 +13,16 @@ Call Detail Records Statics summarize the call information.
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:scale: 85%
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:scale: 85%
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+Definitions
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+^^^^^^^^^^^
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+
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+* Hours: Specific hour in that day.
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+* Date: Specific date in that month.
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+* Time: Specific time in that day.
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+* Volume: Number of calls.
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+* Minutes: Specific number of minutes.
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+* Calls Per Minute: Specific number of calls per minute.
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+* Missed: Specific number of missed calls.
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+* ASR: The answer to seizure ratio. Which is how many calls where answered versus not answered.
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+* Aloc: ALOC is the average length of call.
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+* Days: Specific day in that month.
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