feature_codes.rst 12 KB

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  1. ##################
  2. Feature Codes
  3. ##################
  4. | Below are the "*" codes used with FusionPBX. You can also create more as needed. If you do be sure to pick ones that are not currently in use.
  5. |
  6. **Basic**
  7. ^^^^^^^^^
  8. +--------------------+----------------------+------------------------------------------------------------------------------+
  9. | Feature Code | Name | Detail |
  10. +====================+======================+==============================================================================+
  11. | \*\1 | Call Transfer |Transfer a call to another extension |
  12. +--------------------+----------------------+------------------------------------------------------------------------------+
  13. | \*\2 | Record Active Call | |
  14. +--------------------+----------------------+------------------------------------------------------------------------------+
  15. | \*\4 |Attended Call Transfer| Attended call transfer to another extension. After extension number press # |
  16. +--------------------+----------------------+------------------------------------------------------------------------------+
  17. | \*\411 | Directory | *DIR to dial by name. |
  18. +--------------------+----------------------+------------------------------------------------------------------------------+
  19. | \*\3472 | DISA | *DISA followed by Administrative PIN to receive a dialtone and call out |
  20. +--------------------+----------------------+------------------------------------------------------------------------------+
  21. | *67<phone number> | Call Privacy | Activate call privacy |
  22. +--------------------+----------------------+------------------------------------------------------------------------------+
  23. | \*\69 | Call Return | Call back the last incoming number |
  24. +--------------------+----------------------+------------------------------------------------------------------------------+
  25. | \*\732 | Record | *REC followed by Administrative PIN to record a message |
  26. +--------------------+----------------------+------------------------------------------------------------------------------+
  27. | \*\8[ext] | Extension Intercom | Page a specific extension. |
  28. +--------------------+----------------------+------------------------------------------------------------------------------+
  29. | \*\870 | Redial | Redial a number |
  30. +--------------------+----------------------+------------------------------------------------------------------------------+
  31. | \*\9171 | Talking Date | Current server date |
  32. +--------------------+----------------------+------------------------------------------------------------------------------+
  33. | \*\9170 | Talking Time | Current server time |
  34. +--------------------+----------------------+------------------------------------------------------------------------------+
  35. | \*\9172 | Talking Date & Time | Current server date & time |
  36. +--------------------+----------------------+------------------------------------------------------------------------------+
  37. | \*\925 | Wakeup Call | Schedule a wakeup call |
  38. +--------------------+----------------------+------------------------------------------------------------------------------+
  39. | \*\78 | Enable DND | Enable Do Not Disturb |
  40. +--------------------+----------------------+------------------------------------------------------------------------------+
  41. | \*\79 | Disable DND | Disable Do Not Disturb |
  42. +--------------------+----------------------+------------------------------------------------------------------------------+
  43. | \*\9888 | FreeSWITCH Conference| Connects to Cluecon Weekly |
  44. +--------------------+----------------------+------------------------------------------------------------------------------+
  45. | \*\0[ext] | Speed Dial | Speed dial an extension |
  46. +--------------------+----------------------+------------------------------------------------------------------------------+
  47. | \*\21 | Follow Me | Set the Follow Me number |
  48. +--------------------+----------------------+------------------------------------------------------------------------------+
  49. | \*\72 | Enable Call Forward | Enables Call Forward |
  50. +--------------------+----------------------+------------------------------------------------------------------------------+
  51. | \*\73 | Disable Call Forward | Disables Call Forward |
  52. +--------------------+----------------------+------------------------------------------------------------------------------+
  53. | \*\74 | Call Forward | Toggle Call Forward enable/disable |
  54. +--------------------+----------------------+------------------------------------------------------------------------------+
  55. | **Administrative PIN** (Recordings pin) can be found here `Administrative PIN </en/latest/applications/recordings.html>`__ page
  56. **Call Parking**
  57. ^^^^^^^^^^^^^
  58. +--------------------+----------------------+------------------------------------------------------------------------------+
  59. | Feature Code | Name | Detail |
  60. +====================+======================+==============================================================================+
  61. | \*\5900 | Valet Park | Attended Transfer (park). The park extension will be played back to you |
  62. +--------------------+----------------------+------------------------------------------------------------------------------+
  63. | \*\5901-5999 | Valet Un-Park | Retrieve a Valet Parked call |
  64. +--------------------+----------------------+------------------------------------------------------------------------------+
  65. **Advanced**
  66. ^^^^^^^^^^^^^
  67. +---------------+------------------------+-------------------------------------------------------------------------------------------+
  68. | Feature Code | Name | Detail |
  69. +===============+========================+===========================================================================================+
  70. | \*\8[ext] | Extension Intercom | Page a specific extension |
  71. +---------------+------------------------+-------------------------------------------------------------------------------------------+
  72. | \*\33 <ext> | Eavesdrop | Listen to the call. Press **1** remote, **2** local, **3** full conversation, **0** mute |
  73. +---------------+------------------------+-------------------------------------------------------------------------------------------+
  74. | ** <ext> | Intercept an extension | Intercept a specific extension |
  75. +---------------+------------------------+-------------------------------------------------------------------------------------------+
  76. **Voicemail**
  77. ^^^^^^^^^^^^^
  78. +----------------------+-------------------------+-------------------------------------------------------------------------+
  79. | Feature Code | Name | Detail |
  80. +======================+=========================+=========================================================================+
  81. | \*\97 | Voicemail | The system detects the extension, and will prompt for your password |
  82. +----------------------+-------------------------+-------------------------------------------------------------------------+
  83. | \*\98 | Check any Voicemail box | The system will prompt for both your id (extension number) and password |
  84. +----------------------+-------------------------+-------------------------------------------------------------------------+
  85. | \*\4000 | Check any Voicemail box | The system will prompt for both your id (extension number) and password |
  86. +----------------------+-------------------------+-------------------------------------------------------------------------+
  87. | \*\99<extension> | Send to Voicemail | Send a call directly to voicemail |
  88. +----------------------+-------------------------+-------------------------------------------------------------------------+
  89. **Miscellaneous**
  90. ^^^^^^^^^^^^^^^^^
  91. +-----------------------+-------------------------+-------------------------------------------------------------------------------+
  92. | Feature Code | Name | Detail |
  93. +=======================+=========================+===============================================================================+
  94. | \*\9192 | Info | Sends information to the console |
  95. +-----------------------+-------------------------+-------------------------------------------------------------------------------+
  96. | \*\9193 | Video Record | Record Video |
  97. +-----------------------+-------------------------+-------------------------------------------------------------------------------+
  98. | \*\9194 | Video Playback | Playback Video |
  99. +-----------------------+-------------------------+-------------------------------------------------------------------------------+
  100. | \*\9195 | Delay Echo | Audio is played back after a slight delay |
  101. +-----------------------+-------------------------+-------------------------------------------------------------------------------+
  102. | \*\9196 | Echo Test | Echo Test |
  103. +-----------------------+-------------------------+-------------------------------------------------------------------------------+
  104. | \*\9197 | Milliwatt Tone | Tone Playback |
  105. +-----------------------+-------------------------+-------------------------------------------------------------------------------+
  106. | \*\9664 | Test MoH | Test Music on Hold |
  107. +-----------------------+-------------------------+-------------------------------------------------------------------------------+
  108. *You can also add extra feature codes