Add a short delay after answering the company directory to ensure the audio is ready. Also if you don't select any of the entries of the search provide an opportunity to search again.

includes/install/scripts/directory.lua

@@ -30,7 +30,7 @@
 	timeout_transfer = 5000;
 	max_tries = 3;
 	digit_timeout = 5000;
-	search_limit = 4;
+	search_limit = 3;
 	search_count = 0;
 
 --debug
@@ -60,6 +60,9 @@
 		--answer the session
 			session:answer();
 
+		--give time for the call to be ready
+			session:streamFile("silence_stream://1000");
+
 		--get the domain name
 			domain_name = session:getVariable("domain_name");
 
@@ -70,6 +73,10 @@
 			if (not default_language) then default_language = 'en'; end
 			if (not default_dialect) then default_dialect = 'us'; end
 			if (not default_voice) then default_voice = 'callie'; end
+
+		--define the sounds directory
+			sounds_dir = session:getVariable("sounds_dir");
+			sounds_dir = sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice;
 	end
 
 --get session variables
@@ -152,13 +159,13 @@
 		digit_timeout = "500";
 		max_digits = 1;
 		max_tries = 1;
-		dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-to_select_entry.wav", "", "\\d+");
+		dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/directory/dir-to_select_entry.wav", "", "\\d+");
 		if (string.len(dtmf_digits) == 0) then
-			dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/voicemail/vm-press.wav", "", "\\d+");
+			dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/voicemail/vm-press.wav", "", "\\d+");
 		end
 		if (string.len(dtmf_digits) == 0) then
 			digit_timeout = "3000";
-			dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/digits/1.wav", "", "\\d+");
+			dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/digits/1.wav", "", "\\d+");
 		end
 		return dtmf_digits;
 	end
@@ -167,7 +174,7 @@
 	function prompt_for_name()
 		dtmf_digits = "";
 		min_digits=0; max_digits=3; max_tries=3; digit_timeout = "5000";
-		dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-enter_person_first_or_last.wav", "", "\\d+");
+		dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/directory/dir-enter_person_first_or_last.wav", "", "\\d+");
 		return dtmf_digits;
 	end
 
@@ -209,7 +216,7 @@
 							if (row.directory_exten_visible == "false") then
 								--invisible extension number
 							else
-								session:streamFile(sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-at_extension.wav");
+								session:streamFile(sounds_dir.."/directory/dir-at_extension.wav");
 								session:execute("say", "en number iterated "..row.extension);
 							end
 
@@ -225,11 +232,11 @@
 				end
 			end
 			if (found ~= true) then
-				session:streamFile(sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-no_matching_results.wav");
-				search_count = search_count + 1;
-				if (search_count < search_limit) then 
-					directory_search();
-				end
+				session:streamFile(sounds_dir.."/directory/dir-no_matching_results.wav");
+			end
+			search_count = search_count + 1;
+			if (search_count < search_limit) then
+				directory_search();
 			end
 	end