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Update call_center.rst

Len 8 years ago
parent
commit
fe6873c6c0
1 changed files with 18 additions and 1 deletions
  1. 18 1
      source/applications/call_center.rst

+ 18 - 1
source/applications/call_center.rst

@@ -8,8 +8,10 @@ List of queues for the call center.
 .. image:: ../_static/images/fusionpbx_call_center1.jpg
         :scale: 85%
 
+Call Center Queues
+=====================
 
-*  To add a Call Center Queue **click** the pencil edit icon on the right
+*  To add a Call Center Queue **click** the plus edit icon on the right
 
 
 *  Once a Queue is created click the edit pencil icon on the right.  At the top right you can view, stop, start, restart and save the queue
@@ -17,3 +19,18 @@ List of queues for the call center.
 .. image:: ../_static/images/fusionpbx_call_center_queue.jpg
         :scale: 85%
 
+Call Center Agents
+====================
+
+List of call center agents.
+
+
+.. image:: ../_static/images/fusionpbx_call_center_agents.jpg
+        :scale: 85%
+
+
+*  From Apps > Call Center click Agents at the top right to access Call Center Agents
+*  Click the plus icon on the top right to add agents
+
+
+