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transcribe.md

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Transcribe

The application for speech-to-text is used in FusionPBX 5.3.x and newer versions.

  • Application -> Recordings (transcribe existing recordings)
  • Application -> Voicemail -> Messages (transcribe on demand)
  • Application -> Voicemail -> Email Queue (transcribe voicemail before sending)

Required Dependency

apt install ffmpeg

Install

The code changes below allow the new transcribe application to be used. To use the new version, you must upgrade FusionPBX to the latest version and then update the transcribe application.

cd /var/www/fusionpbx/app
git clone https://github.com/fusionpbx/fusionpbx-app-transcribe.git transcribe
chown -R www-data:www-data /var/www/fusionpbx
php /var/www/fusionpbx/core/upgrade/upgrade.php

Upgrade

cd /var/www/fusionpbx/app/transcribe
git pull

Upgrade from FusionPBX 5.2.x to 5.3.x

  • Use the menu to go to default settings
  • Watson
    • Go to the voicemail category, copy the watson_key, and put the value in transcribe to subcategory api_key
    • Go to the voicemail category, copy the watson_url, and put the value in transcribe to subcategory api_url
    • In the transcribe category, set the engine to watson
  • Google
    • Go to the voicemail category, copy the google_key, and put the value in transcribe to subcategory api_key
    • Go to the voicemail category, copy the google_url and put the value in transcribe to the subcategory api_url
    • https://speech.googleapis.com/v1p1beta1/speech
    • In the transcribe category, set the engine to google
    • Set the category to transcribe and language and value set to en-US
    • Set the category to transcribe and alternate_language and value set to es-US
  • Azure
    • Go to the voicemail category, copy the azure_key, and put the value in transcribe to subcategory api_key
    • Go to the voicemail category, change the category to transcribe, and language and value set to en-US
    • The api_url is required. It should be set to the region, for example, southcentralus
    • Category voicemail and subcategory azure_server_region will now use the api_url for the region. At least at this time. It may be changed to a region in the future.
  • OpenAI
    • Go to the category voicemail, then subcategory openai_key. Change the category to transcribe and the subcategory to api_key
    • Category voicemail and subcategory openai_url are not required
    • Category voicemail and subcategory openai_model are not required

Voicemail transcription

Go here to get more information on voicemail transcription.

Default Settings

Make sure to set enabled to true to use the default settings.

  • Category
    • transcribe
  • Subcategory
    • api_key Get the key from the provider
    • api_url Used by engine: google, watson, azure
    • language Used by engine: google, azure
    • alternate_language Usedy by engine: google
    • engine Options: openai, watson, google, azure
    • enabled Options: true, false